faq

FREQUENTLY ASKED QUESTIONS
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Q. Why don't you have my car listed?
A. Energy Suspension makes 'Performance polyurethane components' for performance vehicles. You have to ask yourself "is my car a performance car? Or, a car my grandma would drive?" E.S. does not make bushings for every vehicle. Just the ones they want to. If Energy Suspension does not make bushings specifically for your make, model and year, yet, it is possible they will in the future and if they do we will tell you about it on the 'Whats New' page. Or they might think your car is lame, and they don't want to make bushings for it. But, hey there is hope for lame cars. E.S. made bushings for the 52-54 Nash Ambassador and Statesman, in 1994(now discontinued). We are always updating the online catalog, so that it is as current as possible, if your car is not listed, Energy Suspension does not make it. When you see this below a part number (?) it means we only have a part number, and Energy Suspension intends to make this part(sometime in the future). When Energy Suspension actually releases these parts, then we will know the price and availability. Until then, don't bother us with e-mail and phone calls, there is nothing we can do until we actually have these parts in our inventory. When you see a price, we should have it in stock. For you paranoid conspiracy types, see the silly explanation at the bottom of this page.
If you STILL think they might have the bushings you want, Energy Suspensions' phone number is (949)361-3935, or you can go to their website www.energysuspension.com and email them. We are not trying to keep some secret bushings away from you. If Energy Suspension or any other company has some bushings for other makes of cars, we want to sell them to you. If and when we find new bushings we WILL offer them to you. It is in ours and Energy Suspension's best interest to know all the possible applications for all the bushings they make, so we can sell them to you.

Q. Can you send me a catalog?
A. Why, the www.suspension.com online catalog is more complete and up to date than anything Energy Suspension or AirLift have published, and it has prices. If you want a paper catalog, hit your print key, or call Energy Suspension or AirLift.

Q. Can you get bushings from other manufacturers?
A. Yes, but Energy Suspension has the best coverage for cars in the U.S.A. We would like to offer more urethane bushings for imports and if we can find a good source we will announce this on the 'Whats New' page.

Q. What does each part number contain?
A. A 'set' will include all bushings for the left and right side of the vehicle.
For instance, the #3-3101 set is a control arm bushing set for Chevrolet Camaro. There are 8 bushings in the set, 4 for the right side and 4 for the left side. This set includes upper and lower control arm bushings. If the car did not have upper control arm bushings, a footnote would be included with the part number saying 'lowers only', and then you would receive either 2 or 4 lower control arm bushings, depending on the application.
A 'pair' will be all the necessary parts for both sides of the application. i.e. sway bar frame bushings, sway bar end link assembly. Because of the variety of different sizes available for all applications, it is necessary for us to offer these parts in pairs.

Q. Why don't the hyper flex master sets include sway bar frame bushings in every set?
A. Because the manufacturer of your car offered several different diameter sizes of sway bars for your car when it was sold. You will have to measure the diameter of your sway bar and purchase the sway bar frame bushings separately. Measure the diameter with a caliper or use an open end wrench to find the diameter. If you do not have these then use a adjustable crescent wrench and measure across the opening of the wrench jaws to determine the diameter.
Q. Can't you just look up in a book what the sway bar diameter is on my car?
A. There are no books, if there were, we would not trust them. There were to many sway bar sizes available for all the different suspension combinations offered by car makers. When your American car or truck was going down the assembly line and the worker who was responsible for installing the sway bar, turned around to grab a sway bar, if he grabbed the wrong size, he did not always stop and find the right one, he just put it on the car/truck because another one was coming and he had to get on with his job. If you are the second owner of your vehicle, who is to say the past owner couldn't have changed the sway bar diameter for some reason. All we want, is to be sure you are getting the right diameter of sway bar bushing, please measure the sway bar before ordering(do not measure the rubber sway bar bushing). If possible use a caliper, if that is not available then use an adjustable wrench(crescent wrench), or grab some open end wrenches and see which one fits the tightest over the sway bar.

Q. Do all of the Energy Suspension polyurethane bushings contain 'graphite' to stop squeaks?
A. No, only the BLACK polyurethane bushings can contain 'graphite'. If graphite was used in the red, yellow or blue bushings it would make them gray in color. Graphite is included in the black bushings to help with the squeak problem that urethane can have. The newest 'Hyper flex' formula is designed to decrease the possibility of squeaks even further. Strut rod bushings, body mounts and motor mounts do not use graphite, because they are a compression type bushing and the graphite would affect the bushings ability to rebound when compressed, and compression type bushings do not squeak.

Q. I am working on a special project of my own design, can you supply me with the engineering drawings of Energy Suspension bushings, so I can see if they make anything that will work on my project?
A. You can send your required dimensions to Energy Suspension, so they can determine if they make a bushings for your application. They will not release engineering data(this is secret stuff, hush-hush you know 007). E.S. is worried you will steal their designs. Seriously! You can look at our web page www.suspension.com/4-bar.htm for custom applications. Recently Energy Suspension offered us the dimensions to the 2000 series bushings, so that we can find bushings for special projects. We also posted a new Body Mount bushing page.

Q. Do the Graphite Impregnated polyurethane bushings cost more than the other polyurethane bushings?
A. No.
Q. I have heard that polyurethane control arm bushings will cause my car to ride 'rough' or stiff.
A. This is false. The control arm bushings is a pivot bushing mounted close to the frame rail. It just allows the control arm to pivot up an down and the polyurethane does not allow the control arm to twist and allow camber or caster deflection changes that rubber bushings will allow. The reason people say that their car rides stiffer or rough, is usually because they also replaced the shock absorbers with a stiffer gas shock when they are rebuilt the suspension. Stiffer springs will also cause the car to ride stiffer. Polyurethane bushings are stiffer than rubber and they could transmit some road vibration to the frame, but first consider the shocks and springs, they are usually a bigger culprit than the polyurethane bushings. We will admit that polyurethane sway bar end link grommets are stiffer than rubber and they will transmit some road vibrations from the control arm into the sway bar and frame. But, think about the benefits of additional control polyurethane bushings and grommets will give you, and the slightly stiffer ride they contribute to the suspension is out weighed by the improved handling.

Now for something completely different. The silly answers.
We know what you are thinking(cause we are psychotic) And this is what you are thinking, if you have a brain:
You don't have MY car listed!!!
What's the matter with you jerks?
Are you sure this is all there is?
Yup, this is it.
Energy Suspension does not make poly bushings for every car, just the ones they want to.
The only reason some of these cars are even listed,
is because the bushings were designed for another car and they just happen to fit the models listed.
Energy Suspension(949)361-3935 can make any bushing you want,
All they want is a good blank check, a car they can tear apart and use for testing, and an order for 10,000 or more bushings,
and they will be glad to make any bushing you want.
or, shhh,
for you paranoid conspiracy types, this is the real secret fantasy explanation:
All the bushings are made of a very expensive and rare material called Unobtainium.
Only one size bushing is available, because these special Unobtainium bushings will magically change there shape and density to fit any application.
They were developed for all cars & trucks, and are stored in a secret government underground vault,
but you can't have them, because no one likes you(and you're ugly, too).
They know that you know, and you know they know, that no one really knows,
a secret government agency and the UFOs conspired to make the rubber bushings on your car wear out.
Their star cruisers emit toxic amounts of ozone from the exhaust ports into our atmosphere,
every time they visit us. The ozone makes the rubber deteriorate.
It's all because they don't like you. They are watching you right now.
Don't turn around. Turn off the computer and go hide under your bed.
There is no hope for you, because you are a loser, and so is your car.
Remember: try to forget.
Can these, what do they call themselves?
'Human', Cap'n.
Can these 'humans' self regenerate?
No sir, the sigh coder says 'nadda'. But they can regurgitate, watch this.
Ehew, yuck You got that stuff all over my blue suede shoes. Lick it off now, or you're in big trouble.
Yes sir, capt' sir. Is that better.
No, lets get back to the ship. Hottie, four to beam up,
and don't let my fuzzy dice touch the surface of this planet. Be careful, they're sensitive.
Mine would be too, if ...
I'm not touching those, he can carry his own fuzzy dice.
Yeah look, they're still wet.
Hey Cap'n, we're carrying to much already. You'll have to handle your own fuzzy dice.
Oh, all right. I will just sit here and pet them for a little while. ouuuu
YOU WILL NOT DISCUSS THIS WITH ANYONE, WE ARE WATCHING YOU.
The answers are out there, you just have to imagine them.
Come back next week for Episode 234.004.06 when the Cap't starts the restoration of his Belchfire 3000.v16
We return you to your normally programed boring little life.
The answers are out there, you just have to imagine them.
From Gullible Industries, the makers of submarine screen doors, underwater helicopters,
chrome muffler bearings, 2 x 4 stretchers, sky hooks and blinker oil. Coming soon: insulated political denials.
So, you need to order sway bar frame bushings?
Be sure to measure the diameter of the sway bar before calling us.
Don't ask someone on the internet, your sister or your mother.
If you are asking yourself: Why do I have to measure the diameter of the sway bar, anyway? Are you stupid or something. Because I told you to!
Accuracy is important here. Do it right or don't' even bother. Do I have to hold your hand for everything.
Here is the real answer:
The sway bar could have been changed by a previous owner, or the person who installs the sway bar at the factory, might have installed an incorrect size
(sometimes, they are drinking al-ke-haul or doing drugs or something, and they forget which sway bar, belongs on the vehicle, they are building that day).
Or the manufacturer offered an optional sway bar diameter that we or Energy Suspension are not aware of.
Grab a caliper, this is the best
or an adjustable wrench(crescent wrench), tighten the jaws over the sway bar and measure across the jaws of the wrench.
or grab a hand full of open wrenches, see which one fits onto the sway bar, tightly. Now read the measurement on the wrench, this is the diameter.
Here is some technical language stuff:
Diameter(this is the one we want)= the thickness of the sway bar, or the cross sectional area, not the circumference .
The Circumference is bad = distance around the bar.

Or, it could be that those blasted UFOs changed the sway bar diameter, with their metal displacement ray gun.
Don't you just hate it, when they do that.

The stuff below used to be on the BODY MOUNT BUSHINGS PAGE. It was meant to be tongue in cheek funny:
If after looking at this web page, you are confused or more confused than when you started, forget about body mounts,
move onto something easier, like figuring out how to bring peace and understanding to the radical Muslims in Iraq & Iran, etc.
if you can do that,
maybe you know how to fix the malfunctioning flux capacitor on our 1946 Belchfire flathead racingTwisted Six?
It came with the optional triangulated 3 bar rear suspension and dislocated upper transverse swing arm,
and the special dealer installed framulated chrome muffler bearings on the dual side mounted drive shafts.
Can't help with our problems, then
Just call us with the part numbers you want to order,
give us your name, address and credit card number.
we'll be happy, you will be happy, and we will all live happily ever after.

Now,
If you still do not understand,
Maybe you need to read the rules for:

SPECIAL ORDER BODY MOUNT BUSHINGS FOR REAL MEN,
no cry babies allowed!
You must be responsible for your actions, to read these rules,
because obviously we aren't,
Remember Energy Suspension thinks we are the crazy ones.
1) We will not hold your hand. You have to figure out what you need.
2) You order it, you buy it, you own it. No returns. No excuses.
3) We WILL charge your credit card, the day we place the order with the factory.
4) No refunds, No returns, No excuses.
5) We will NOT promise to have the parts in stock.
6) You may NOT purchase just core/fender support bushings, because that is stupid.
We do not recommend that you mix rubber(especially old worn-out rubber) with polyurethane body mounts.
If you replace the just the core support bushings the fender will tip towards the door and when you open the door it will kink the door and fender. Duh, Stupid move dip.....
8) You need these bushings for your vehicle, we don't need them. So we are not going to stock them.
We will order the parts for you. Expect to wait 6- 8 weeks for the factory to ship to us.
No, you can't get special treatment and have your parts drop shipped to you, or have expedited shipping.
Plan your project or needs accordingly.
Understand, ALL these part numbers are SPECIAL ORDER. We will not have them in stock.
Remember, there are NO REFUNDS or excuses. No buyers remorse, no chickening out.
If you sold the vehicle, wrecked it, gave it away or it was been stolen or repossessed,
if your wife/girlfriend said she would kick you out of the house, if you bought one more car part,
if the kids need shoes or formula and CPS is threatening to take the kids,
or if you or anyone in your family is in the hospital, in jail, or dead, you lost your job or the welfare check is late,
If you ordered these parts when you were drunk, loaded or high, and don't remember,
or you were depressed, suicidal, manic aggressive/depressive had PMS or are menopausal,
we do not care, the parts are still yours.
If you are a mama's boy, or don't know what you are doing, shut the computer off and go hide under your bed. Do not return to this web site.
If you do not want the parts after you ordered them, and want to cancel the order after we have ordered them from the factory, tough, you own them.
If you do not want to pay the shipping for us to send you bushings you no longer want or need,
we will gladly accept your generous donation, and put your bushings into our bulk inventory, and say "thank you", for giving us the bushings.
Remember, YOU DO NOT GET YOUR MONEY BACK. Someday, we will sell them to someone else.
'Jeez, and I thought these guys were supposed to be nice guys.' Well, our mothers still think so, when we're asleep.

PRODUCT WEIGHT
is now included in the charts above.
1.2# means that the part number listed weighs 1 pound & 2 tenths of a pound.
We are giving this measurement, because this is how Energy Suspension has chosen to give us the weight of each part number.
1 Pound(lb.or #) = 16 ounces(oz.) divided by 10 = 1.6 oz.
This is not the shipping weight, just the weight of the part.
To estimate your shipping cost, you should round up to the next pound and usually add about a pound for shipping weight.
When we ship via UPS(United Parcel Service) we have to round up to the next pound.
UPS does not accept ounce weight, or increments of tenths.
We will always weigh your order on an electronic scale and charge you for the exact weight, rounded up to the next pound.
For USPS(United States Postal Service) shipping we also round up to the next pound.

SHIPPING COST TO THE EAST COAST OF THE USA,
AS OF August 1, 2007,
We are providing you with this information, so that you can ESTIMATE your shipping cost before you place your order.
The prices in the table below represent the cost of shipping a package from our warehouse in
Modesto, California to a residential address in Florida, the furthest point from CA.
UPS will charge extra for some rural addresses.
If your address is in a zone west of the east coast zone(Florida), your cost will be less.
Of course Alaska & Hawaii are exceptions, call us for the rates.
When UPS charges us less to ship to your address, we will charge you less.
If they charge us more than is on the chart below, we charge you more.
We charge you the exact cost of shipping.
After you have placed your order:
1. We will weigh your order
2. Put the weight and your address into the UPS shipping computer
3. Assign the level of shipping you request
4. Enter the value if it is over $100.00
5. Charge you exactly what the UPS computer says it will cost to ship your order to you.
If you insist on the exact cost of shipping before you place your order,
and want us to pull the parts, weigh them and enter the information into the UPS computer, before you will place your order,
we will charge you $25.00 for unnecessary busy work. Have your credit card ready.
It is NOT our goal to make money off of shipping.
We just charge you what the shipping costs us.(Prices are subject to change)
The prices below are ESTIMATES. They do not include rural surcharges that could apply to some addresses.
For Alaska & Hawaii please call us for rates.

PACKAGE WEIGHT	UPS GROUND	UPS 3 DAY AIR	UPS 2 DAY AIR	UPS 1 DAY AIR	USPS PRIORITY MAIL DELIVERY WITHIN THE USA ONLY. (2-3 DAYS)	USPS FLAT RATE BOX SPECIFICATIONS AND INSURANCE INFORMATION
1 POUND (1.0#)	7.31	13.94	17.76	41.48	$5.00	UNITED STATES POSTAL SERVICE (USPS) Required USPS boxes for flat rate service: Box One: 11-7/8 x 3-3/8 x 13-5/8 inches Box Two: 11 x 8-1/2 x 5-1/2 inches. There is not a weight limit, but there is a limit as to how much we can fit into USPS flat rate boxes. USPS is less expensive, but does not include insurance like United Parcel Service(UPS) does. USPS INSURANCE is not included. If USPS loses your package and your order is not insured, you will have to place another order. We will not offer to pay for the lost part or for another shipment. If you want to add insurance, ask us for it. Here are the USPS insurance rates: $0.01 TO $50.00 value of your order $1.65 $50.01 TO $100.00 value of your order $2.05 $100.01 to $200.00 value of your order. $2.45
2 POUNDS (2.0#)	8.16	15.86	20.02	41.76	$7.75
3 POUNDS (3.0#)	8.84	17.76	22.65	49.94	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
4 POUNDS (4.0#)	9.28	19.54	25.50	54.22	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
5 POUNDS (5.0#)	9.72	21.21	28.49	58.52	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
6 POUNDS (6.0#)	9.99	23.12	31.46	62.80	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
7 POUNDS (7.0#)	10.34	25.15	34.44	66.98	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
8 POUNDS (8.0#)	10.92	27.17	37.54	71.15	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
9 POUNDS ( 9.0#)	11.49	29.07	40.76	75.44	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
10 POUNDS (10.0#)	12.14	31.10	43.86	79.85	$9.25 Flat rate. Must be able to fit into the USPS flat rate box.
UPS INSURANCE is included for the first $100.00 value For orders over $100.00 please add:	$1.20 per $100.00 value	$2.50 per $100.00 value	$2.50 per $100.00 value	$2.50 per $100.00 value	INSURANCE NOT INCLUDED. MUST BE REQUESTED.

We accept:
Visa, MasterCard, American Express or Discover credit cards.
At this time, we do not accept PayPal.
To process your order we will need:
1. Your NAME as it appears on the credit card.
2. The BILLING address of the credit card.
3. Your PHONE number
4. The CREDIT CARD number
5. The EXPIRATION date of the credit card.
6. The three(3) digit CVV2 security code on the BACK of the credit card.
7. How do you want us to ship your order?
Yes, you can give us an alternate ship to address. But we must have the billing address to process your order.

FOR OUR INTERNATIONAL CUSTOMERS
For international orders we normally ship via the United States Postal Service(USPS).
United Parcel Service(UPS)next day air and second day air is also available, upon request.
Every countries Customs authorities require us to declare the parts we sell to you as merchandise.
We are required to send a commercial invoice that lists the value of each part ordered.
We will charge you for the value of the parts plus the cost of shipping to you.
We will not show a reduced price on the invoice or declare the parts as gifts or samples.
You are responsible for all of your countries duties and taxes.
If you want an estimate of the cost of shipping:
1. Add up the total weight of the parts you want to order(the weight is under every part number),
add 1 pound for packaging material.
2. Go to the USPS website http://ircalc.usps.gov/ and enter the country where you want the parts shipped.
3. Enter the weight of your order.
4. Check out the different shipping options, and choose the one that is best for you.
ADD $1.00 for shipping labels and other materials.

Call us with your order, or we would prefer that you EMAIL your order to sales@suspension.com.
This way we will know the correct spelling of your name and address.

We only stock these bushings in the color black.

Yes, we have all of these bushings in stock, for immediate shipment.
But, remember, if you wanted it today, you should have ordered it from SUSPENSION yesterday.

California residents please add 7.375% sales tax.
We normally ship via U.P.S. within the U.S.A.
U.S.P.S. Priority Mail is available upon request

Suspension Restoration Parts Co.
319-C Motor City Ct.
Modesto, California 95356 USA
East Coast Hours: 11:00 A.M. to 9:00 P.M.(EST) Monday - Friday
West Coast Hours: 8:00 a.m. to 6:00 p.m (PST) Monday - Friday.

(209) 578-5101 Tech questions & order line.
10:00 AM to 6:00 PM(PST), M-F.
(800) 291-5340 Orders Only. 8:00 A.M. - 6:00 P.M.(PST) Monday - Friday.
NO tech questions answered here.
(209) 578-0562 (FAX) Anytime