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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Tie Rods
Connecting the Driver to the Vehicle
Tie rods are a crucial part of your steering system. When you turn your steering wheel the motion travels through the steering rack, through the tie rods, and finally through your steering arm or spindle. Without tie rods, you wouldn't be able to turn your car. This part is also incredibly important to your vehicle's alignment. If you replace your tie rods, make sure to get an alignment done immediately afterward.
Designed for Strength, Durability, and Longevity
Moog tie rods feature several differences from the OE. One of the more obvious differences is the overall design itself. Whereas many OE tie rods are two-piece assemblies, Moog's tie rods are forged one-piece units. This one-piece design reduces the chance of early wear, increasing the durability of the part as a whole. To protect your tie rod, Moog uses a neoprene-sealed rubber dust boot. This dust boot is resistant to both extreme temperatures and abrasion. The design for this rubber boot includes a small valve to allow for the flushing of old grease and contaminants. In addition to all these other features, Moog crafts their tie rod end using hardened full-ball metal studs. These hardened studs can stand up to much more than the OE, making the tie rod that much more dependable.
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question_answer Customer Questions and Answers
- Question:
- On part ds1238, how do I seal the black half dome around the tapered stud?
- Answer:
- The black dome is a dust boot. It slides over the tapered stud and keeps dirt, sand and moisture out of the socket and keeps the grease from leaking out.
- Question:
- Will this fit my 96 Jeep Cherokee right hand drive?
- Answer:
- Moog does not sell steering linkage for the RH drive Jeeps.
- Question:
- Can you tell me if Moog makes a version of this part for right hand drive vehicles, please?
- Answer:
- Moog does not make tie rods or drag links for the right hand drive Jeeps.
- Question:
- Is there any rhd version for Moog ds1238?
- Answer:
- Moog at this time does not make any tie rods or drag links for the RH drive Jeeps.
- Question:
- Is there a Moog drag link for a 1996 right hand drive Jeep Cherokee?
- Answer:
- Moog does not make steering linkage for a RH drive Jeep at this time.
- Question:
- Will part number ds1238 fit my 1993 jeep cherokee with right hand drive?
- Answer:
- No, part number ds1238 will not fit the 1993 jeep cherokee with right hand drive. Moog at this time does not make tie rods and drag links for the RH drive Jeeps.
- Question:
- Is the right outer center link the same as the drag link?
- Answer:
- Technically no. The drag link connects to the pitman arm. The correct Moog part number is ES3096L.
- Question:
- Does Moog sell just the dust boot for the moog-ds1238?
- Answer:
- Unfortunately no, Moog does not sell their dust boots alone.