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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Steering Rack Bellows
Your steering rack is an integral part of your steering system. As you turn the steering wheel, your steering rack responds and starts to move the other steering components to create the desired response. For something so crucial, your steering rack is in a pretty vulnerable position. Moog offers just what you need to keep it protected. Steering rack bellows work like an extra-large dust boot, protecting your steering rack from debris and grime. Moog's steering rack bellows are designed to cycle with your steering rack as you turn the wheel, eliminating any chance of hindering your steering. By protecting your steering rack with Moog's steering rack bellows, you also protect your vehicle's dependable handling for years. Plus, Moog covers their steering rack bellows with a lifetime warranty handled in-house here at DST.
