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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Pitman Arms
Pitman arms are designed to connect your steering box to your center link or drag link. The force you apply when turning your steering wheel travels through the pitman arm and is then used to move the links and rotate your wheels. As the proverbial "middle man" of your steering system, the pitman arm is incredibly important. A worn pitman arm will have an obvious affect on your handling. Sloppy or unresponsive steering, as well as wobbling and vibrations while driving, are common signs of a worn pitman arm. Moog offers its series of pitman arms, all made to meet or exceed OE specifications. Crafted as solid, one-piece components, Moog's pitman arms are well equipped to both outperform and outlast the OE. By upgrading to a Moog pitman arm, you'll not only restore your vehicle's steering performance, but you'll also make it last much longer. Additionally, Moog covers all of their pitman arms with a lifetime warranty handled in-house here at DST.
*Some kits include all new hardware including castle nut, cotter pin, etc. If you need new hardware check to be sure it is included in the kit.
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