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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Strut Mounts
Strut mounts handle a pretty obvious task. However, the actual impact of this task cannot be understated. Connecting your strut to the rest of the suspension allows the shock, and by extension, the rest of your suspension, to perform at it's best. A faulty or worn strut mount, unsurprisingly, has the opposite effect. Rough rides, banging under your chassis, and deteriorating handling are all signs of a worn strut mount.
Moog's strut mounts are all designed to either match or exceed OE performance. By replacing your worn strut mounts with brand new Moog mounts, you'll not only improve your current ride quality, but you'll also reinforce it for years to come. Plus, Moog covers all of their strut mounts with a lifetime warranty handled in-house here at DST and includes all new hardware for a quick and easy installation.
