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Wagner fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Every Wagner part we sell carries a Limited Lifetime Warranty against defects in materials and workmanship: brake pads (OEX, ThermoQuiet, QuickStop, Severe Duty and Police Pursuit), brake rotors and drums, brake calipers and brake shoes.
If a Wagner part should fail due to a materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Normal wear and use are not covered under warranty (brake pads, shoes, rotors and drums wear with use).
Wagner OEX Brake Pads
Wagner® OEX brake pads are engineered for drivers who expect premium braking performance, advanced noise control and long-lasting durability. A patented wave shape and custom slot design promote cooler braking and even pad wear to help maintain stopping power under demanding conditions. Each pad features a five-layer shim that minimizes noise, vibration and harshness to deliver smoother, more controlled stops.
Premium Braking with Enhanced Heat & Noise Control
Premium Performance
Patented technology and Wagner’s engineering excellence combine to meet or exceed OE standards
Confident Stops
Advanced design increases turbulent air flow for improved heat dissipation and cooler operation for reliable braking when it matters most
Inhibits Corrosion
Superior electrostatic-coated steel plates with application-specific mechanical retention and premium stainless-steel hardware for better corrosion protection and longer life
Quietest Operation
Pad shape and five shim layers deaden noise, vibration and harshness
Hardware Included
Premium stainless-steel hardware included for all applications
Comprehensive Coverage
Brake pads available for domestic, European and Asian passenger cars, trucks, SUVs and CUVs 2010 and newer
Zero-Copper Formulation
Features Wagner OE25™ zero-copper friction formulation
Built to Stay Put
Thermoset adhesive secures the friction material to the backplate, maintaining bond integrity through heat, pressure and repeated stops
Lab-Tested Performance
Validated on a dynamometer using SAE J2521 (noise), SAE J2522 (effectiveness) and Los Angeles City Traffic protocols to ensure quiet operation, consistent stopping power and pad life
Longer Lasting
Application-specific patented wave shape and custom slot design deliver improved braking performance, reduce rotor wear and minimize residue to increase the life of the brake pad
Why Choose OEX Brake Pads
- Delivers premium performance and long-lasting durability
- Five-layer shim minimizes noise, vibration and harshness
- Helps maintain stopping power under pressure and demanding conditions
- OE-style fit and form for refined, consistent braking performance
- Powder-coated backplate provides added rust and corrosion protection