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Wagner fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Every Wagner part we sell carries a Limited Lifetime Warranty against defects in materials and workmanship: brake pads (OEX, ThermoQuiet, QuickStop, Severe Duty and Police Pursuit), brake rotors and drums, brake calipers and brake shoes.
If a Wagner part should fail due to a materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Normal wear and use are not covered under warranty (brake pads, shoes, rotors and drums wear with use).
Wagner TQ® Brake Pads
Wagner TQ® brake pads feature a zero-copper friction formulation and a unique Integrally Molded Insulator (IMI™) technology for quieter operation.
The Quieter, One-Piece Brake Pad for All Vehicle Types
Quieter Operation
Application-specific design and a unique laser-shaped friction spreads out heat, sound and vibration to reduce noise opportunities
One-Piece Design
IMI™ technology integrates friction material, backing plate and insulator into the brake pad for select applications
Long Life
Superior formulation design dissipates heat for long-lasting friction performance and reduced brake fade
Cleaner Wheels
Proprietary formulation provides superior braking performance and reduced rotor wear, helping to cut down on brake dust
Hardware Included
Premium stainless-steel hardware included for select applications
Zero Copper Formulation
Features Wagner OE25™ zero-copper friction formulation