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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
This Moog problem solver has been designed with high quality boots that resist dust and abrasion.
Moog Problem Solver: K100142
The Problem:Your GM is out of alignment
The OE rear cam bolt on your GM has stripped and the OE pivot bushing has failed due to corrosion and/or seizing.You know you have alignment issues, but you're not sure where to go from here. DST has the solution for you!
The Solution: Moog's Problem Solver: K100142
Moog's line of problem solver parts target factory defects or poor original design, replacing them with a better more durable part. Moog has engineered a rear alignment cam bolt and pivot bushing kit to replace the faulty OE parts and allows you to get your GM back in alignment. The Moog Problem Solver has been designed with high-quality boots that resist dust and abrasion. The cam bolt has been engineered to adjust rear camber +/- 1.5 degrees and is less likely to strip out. Our team here at DST is ready to answer any concerns or questions you may have. Please give us a call today!
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