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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Strut Assemblies carry a 3 Year Warranty.
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
moog-k500191 | Front Lower Ball Joint | 2010-2013 Ford Transit Connect
The K500191 front lower ball joint is engineered with the strength to withstand the punishment of daily use in commercial service vehicles
Moog Problem Solver: K500191
The Problem: Your front lower ball joint has prematurely failed in your Ford Transit Connect
The weak OE plastic bearing has broken down in your front lower ball joint in your Ford Transit Connect. You've tried to grease the ball joint, but there is a significant amount of tightness around the part which makes it impossible. You can't get rid of the contaminants that have invaded your suspension. The OE front lower ball joint uses an internal torx at the end of the stud, requiring a second hand when removing. This OE part obviously comes with several problems. DST has the answer to all of these problems!
The Solution: Moog Problem Solver: K500191
Moog's problem solver line has a solution for you. Moog's problem solver parts target factory defects or poor original design, replacing them with a better more durable part. In the OE design on the left, you can see the flaws that cause the problems. For the 2010-2013 Transit Connect Moog has designed a front lower ball joint replacement that is more durable than the original design: K500191.
Superior Service for Life
With an all-metal design and premium sealed boot that prevents contamination, K500191 has been engineered to withstand the punishment of daily use in commercial service vehicles. The all metal design evenly transfers the load through the gusher bearing, allowing for less stress on the front lower ball joint. The K500191 has a polychloroprene sealed boot to keep contaminants out. It's hardened, metal bearing has been designed to withstand excessive wear, unlike the OE design with plastic bearings. To ask any questions about this or another part, please feel free to call the DST customer service team.