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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Idler Arm | '93-'99 Chevrolet C1500, '93-'00 Chevrolet C2500 & C3500
Steering Support
Give your truck's steering the support it needs when heading to a jobsite at the end of a washboard road or when hauling a trailer loaded with heavy equipment. A Problem Solver K6447 idler arm from Moog is packed with features to upgrade the steering on your 1993-1999 Chevy C1500 and deliver many more miles of service. Moog engineer's created a greaseable Belleville cover plate that keeps consistent tension on the heat treated stud to deliver the same level of steering excellence the entire time it's installed on your hard working vehicle.
Anything But Idle
If you've ever had a peek at the undercarriage of your truck you may have noticed that there are a lot of moving parts involved in turning your tires side to side. Years of potholes beat up your steering until spinning the wheel side to side feels rougher than your fingernail on a file. The precise tolerances found inside Moog's idler arm give your Chevy's steering the support it needs to smoothly sweep from side to side.
Smooth Steering
Moog made sure your steering stays smooth with a hardened stud with grease grooves and a powdered metal bearing that allows grease to flow through the bearing and permeate the entire joint. All of that grease is going to stay fresh thanks to a premium sealed boot with a grease relief valve that allows the contaminants to be flushed out during maintenance. All of these features packed into Moog's idler arm deliver long term service so you can worry about the more important tasks at hand.
Don't Sweat The Small Stuff
Whether you're heading to the next jobsite or hauling a load of feed through a pasture the last thing you want to be worrying about is what's happening on the other side of the steering wheel. Let Moog handle the details so you can concentrate on getting things done. Outfit your Chevy with a high quality Moog idler arm for many miles of service wherever your truck and tasks take you.
Product Reviews for Moog Idler Arm | 1993 - 2000 Chevrolet C2500 & C3500
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MOOG moog-k6447
starstarstarstarstar" Review 2 Years Later "
No complaints so far.
verified_user Verified Buyer - Matthew J Bolf - . MOOG moog-k6447 - 5 out of 5starstarstarstarstar" awsome "
I purchased both an idler and control arm for my 93 c15 and immediately after install the truck handled better than it has for the past 10 years previous owner never did up keep on suspension or components.\n
verified_user Verified Buyer - wesley - . MOOG moog-k6447 - 5 out of 5starstarstarstarstar" good "
Good.
verified_user Verified Buyer - Sergey Korolev - . MOOG moog-k6447 - 5 out of 5starstarstarstarstar" exactly what I wanted "
The installation went well and the part does what it is supposed to do, keep the front end going straight.
verified_user Verified Buyer - hugh martin - . MOOG moog-k6447 - 5 out of 5| Overview | |
|---|---|
| Grade | Premium |
| Dimensions | |
|---|---|
| Length | 142mm (5.591 in) |
| What's included | |
|---|---|
| Mounting Hardware Included | Yes |
| Grease Fitting Included | Yes |
question_answer Customer Questions and Answers
- Question:
- How does the warranty work if I buy through you?
- Answer:
- Here is our warranty policy: Defective products past 45 days of delivery, but still under warranty, may be returned for an exchange only. The replacement will be the same product type and brand name as the returned defective product. Replacement o orders will be sent only after the defective product is received by our facility and it is confirmed that the Basic Return Criteria was met. The product will be verified as defective by the manufacturer. Customers will not be reimbursed for return shipping costs for products returned past the 45 days of the original purchase and delivery date. At the discretion of Suspension.com, customers may be responsible for the cost of shipping the replacement product. The Manufacturer warranties only cover the replacement product. Neither Suspension.com nor the manufacturer will not include refunds for labor costs. Since Moog parts are designed for original suspension systems, vehicles with modified suspension (ie suspension lift kits) will wear articulating steering and suspension components at an accelerated rate because of changes to the engineered suspension geometry. This being the case, parts installed on modified vehicles are not eligible for replacement under the warranty. If you have any questions please contact our customer support team for clarification. ...see more